Retail Assistant Manager

Location:

Renton, Washington – 3210 NE Sunset Blvd.

Retail Assistant Manager to support retail, production, and material handling teams, ensuring team member satisfaction and achieving financial goals.

• Understand operational metrics; implement plans to achieve goals.
• Discuss operations and results with knowledge and fluency.
• Maximize sales through proper stock rotation, merchandising, signage, and inventory management of new and used goods.
• Ensure continuous product flow through production support and partnership with inventory and new goods.
• Provide excellent internal and external customer service.
• Develop strong working relationships across the organization.
• Attract, hire, develop, inspire, and retain top talent.
• Champion diversity, equity, and inclusion.
• Ensure compliance with Goodwill policies and procedures.

Interview, hire, train, assign, monitor performance, reward, discipline, and resolve complaints per Goodwill policies and applicable laws. Partner with People Relations as needed.

Education and Experience

• High‑school graduate or equivalent.
• Retail leadership experience of 3+ years.
• 2+ years leading a sales team in a retail or service environment.
• Experience leading a customer‑centric, solutions‑based team.
• Ability to engage and speak to customers and understand their needs.
• Skilled understanding of budget metrics and P+L (minimum 1 year).

Certificates, Licenses, Registrations

• Valid Washington driver’s license, proof of insurance, and good driving record.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to learn new technology and software related to the job.

Physical Abilities

• Lift and carry 20–30 pounds; fine motor control; standing, bending, kneeling, reaching, stooping, squatting, pushing, climbing ladders, and traveling across varied surfaces.
• Operate computer systems.
• Maintain vision requirements (close, distance, color, peripheral, depth, focus). Communicate verbally and in writing, including with limited‑English speakers. Reliable attendance.

Essential Mental/Sensory Abilities

• Problem solving.
• Strong verbal and written communication skills.
• Leadership and coaching skills.
• Analyzing and interpreting data.
• Time management.

Work Environment

Exposure to moderate noise levels typical of retail; occasional outdoor work; requires reliable transportation and flexible schedule including nights and weekends.

• Medical, dental, vision, and prescription coverage.
• 100% employer‑paid life, accidental death, and dismemberment (AD&D) and long‑term disability insurance for salaried employees.
• Voluntary supplemental coverage for life, accident, illness, short‑ and long‑term disability.
• Flexible Spending Accounts (FSA).
• Roth and 403(b) retirement savings plans.
• Paid vacation, holidays, sick time, jury duty, and bereavement leave.
• Employee referral bonus.
• Employee Assistance Program (EAP).
• Paid job training.

Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.