Business Development Representative, Sr

Duties & Responsibilities

Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. 'Warm' is defined as a prospect who has responded to a marketing campaign.

Cultivates net new mid‑sized and large prospects through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales). Engages with mid‑sized and large prospects and builds relationships with relevant roles (C‑Level). Assists sales counterpart by building pipeline, delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives. Achieves and exceeds daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.

Coaches and mentors new BDRs. Demonstrates leadership capabilities, strong business acumen, and ability to collaborate. Conducts market research to be followed up by the Territory Managers in the field. Continuously learns our applications, value proposition and differentiation in order to enhance conversations. Responsible for entering data into our customer relationship management software.

• Excellent phone voice, manner, written, and verbal communication skills.
• Ability to field questions from prospects and customers about the company, products, services, implementation.
• Proven leadership experience and a desire to move into future leadership roles.
• Telephone sales experience, or solution selling experience preferably in the software industry.
• Prior experience or demonstrated capacity to cultivate and manage existing leads in a sales pipeline through preliminary sales stages.
• Held individual quota goals and a proven track record.

• Bachelor's degree preferred.
• 2 years or more of customer service, call center or inside sales experience.
• 2 years or more of experience in related industry (manufacturing, distribution, retail, lumber, auto).
• Knowledge of marketing and sales.

• Competitive Pay.
• Comprehensive health and wellness benefits.
• Internal mobility and career development opportunities.
• Linked In Learning licenses and mentoring program.
• Accessible global workplace.
• Work‑life balance policies.

We are an equal‑opportunity employer. Epicor is committed to creating a workplace and global community where inclusion is valued, and we welcome applicants who bring their whole selves to work.