VP, General Manager Commercial Business - Washington Market

Job Summary:

The Vice President and Market General Manager, Commercial Business is a senior leadership role accountable for driving sustainable growth across Commercial business lines (Large, Small, and Individual) within Kaiser Permanentes designated geographic market scope. This role also oversees go-to-market (GTM) strategy execution, product performance, channel partner influence, network development / management, and financial performance of the Commercial Business in the respective KP regional market.

The ideal leader will bring deep expertise in growing Commercial Business, optimizing GTM execution, developing networks, and advancing integrated care delivery systems. Success in this role requires strong collaboration and partnership with Commercial business line leaders, functional leaders, providers and local market teams to ensure sustainable growth, operational excellence, enhance customer/member satisfaction, and financial performance across the local market.

Essential Responsibilities:

+ Strategic Regional Market Leadership for Commercial Business:

+ As a key member of the regional market leadership team, contribute to the development and execution of competitive GTM strategies to drive sustainable Commercial Business growth, expand market share, and achieve financial targets. Align strategies with Kaiser Permanentes integrated care and coverage model to deliver a differentiated value proposition focused on affordability, quality, and service experience for Commercial Business customers and members.

+ Lead the markets sales and account management teams, driving excellence and alignment across all areas. This role is accountable for sales and business development, providing strategic leadership in executing LOB and markets strategies to achieve predictable and sustainable growth in membership, revenue, and margin.

+ Lead the positioning of Kaiser Permanente by leveraging high-level collaboration and influencing skills to drive exceptional performance within a large, complex, multi-regional enterprise.

+ Drive and advance the strategic Commercial business vision for the market while operating within a matrixed National Health Plan organization with close collaboration across LOBs and national functions (e.g. underwriting, sales operations, channel mgmt., marketing, product etc).

+ Financial Performance:

+ Manage the regional market P&L for Commercial Business, ensuring target economics are achieved through revenue optimization and effective cost management.

+ Develop and monitor Commercial Line of Business budgets, forecasts, and financial plans to support strategic and operational initiatives, and lead regional performance management related to the Commercial Line of Business.

+ Collaborate with underwriting and actuarial teams to ensure appropriate pricing strategies and risk management.

+ Collaborate with actuarial, finance, risk adjustment, and program office teams to align membership forecasting with strategic market objectives, ensure the integrity and accuracy of risk-adjusted revenue, influence the identification, execution, and continuous monitoring of medical cost initiatives, recommend network strategies to optimize value-based care, and ensure operational efficiency.

+ Growth and Business Development:

+ Develop and execute market strategies to position Kaiser Permanente for sustainable growth by leading sales and account management and supporting business development activities across the market.

+ Forge strategic pathways for future market growth by cultivating and accelerating senior-level relationships with customers, prospects, channel partners, state/local regulators and policy makers.

+ Lead high-impact negotiations, secure major agreements, and position Kaiser Permanente as a premier health care leader in the market.

+ Develop and maintain a robust pipeline and portfolio of market growth opportunities to support both immediate and long-term growth objectives across Commercial LOBs.

+ Build, attract, and lead high-performing teams to exceed membership, revenue, and growth targets while fostering an outside-in, customer-centric approach.

+ Inspire, develop, and motivate individuals…