Field Service Technician

Job Summary

We are hiring a motivated Field Service Technician for a direct hire opportunity serving residential customers throughout South King County and the South Sound area, including Kent, Federal Way, Des Moines, Auburn, Tacoma, Pacific, and surrounding communities.

This is a hands-on, customer-facing home services role focused on garage door diagnostics, repairs, service recommendations, and customer satisfaction. No prior garage door experience is required. Paid training, ride-alongs, structured processes, and supportive field leadership are provided to help you build both technical and sales skills.

This opportunity is a strong fit for someone who is mechanically inclined, enjoys troubleshooting, communicates well with homeowners, and is motivated by performance-based earning potential. You will work independently in the field while representing a stable, service-focused team that values professionalism, training, clear expectations, and career growth.

• Travel to scheduled residential appointments throughout South King County and the South Sound territory.
• Diagnose garage door issues, including broken springs, cables, openers, damaged doors, and related service needs.
• Explain problems, repair options, estimates, and product recommendations clearly to homeowners.
• Present solutions using a consultative “good, better, best” approach and close approved service opportunities.
• Complete garage door repairs, service work, payment collection, and required customer documentation.
• Provide a professional customer experience from arrival through completion of the appointment.

• Direct hire, full-time position.
• Paid training program for up to 8 weeks.
• $25 per hour during training.
• Compensation transitions to a commission-based pay structure after successful completion of training.
• Annual earning potential of $80,000 to $120,000 per year, based on individual performance.
• Successful first-year representatives typically earn $80,000 to $100,000+ annually.
• Company vehicle that can be kept at home.
• Gas card provided.
• Company cell phone and tablet provided.
• Independent field-based role with the ability to go directly from home to appointments.
• Employees working at least 30 hours per week become eligible for benefits on the first day of the month following 60 days of employment.
• Medical, dental, and vision insurance.
• 401(k) with 50% employer match on the first 4% contributed.
• Company-paid basic life and AD&D insurance.
• Voluntary disability, accident, critical illness, and hospital indemnity coverage.
• HSA and FSA options.

Equal Opportunity Employer / Disabled / Protected Veterans

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.