Tenant Services Coordinator

About The Role

As a CBRE Tenant Services Coordinator, you will be responsible for providing customer service support to tenants and vendors.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

• Assist the team with various administrative tasks, including answering phones, letters, tracking delivery confirmations, scheduling conference rooms, taking inventory/ordering supplies, and reviewing security clearance forms for accuracy and timely delivery to Security.
• Communicate with tenants daily to assist with requests, maintenance items, and other inquiries.
• Maintain files, including insurance certificates, correspondence, and updated contact lists.
• Ensure tenant sales and daily parking counts are entered daily (if applicable).
• Develop monthly newsletter and confirm vendor schedules prior to arrival. Send weekly conference room schedule to the team and add visits to Outlook calendar.
• Learn to use various programs such as PULSE, P2P, Building Engines, and Pay Scan to create and receive purchase orders and work orders.
• Prepare rent statements to send to tenants each month.
• Complete ongoing training, attend team meetings and set goals.
• Upload, find/add bill box numbers, and code invoices daily and assist with providing payment status as needed. Communicate with vendors if any follow-up is needed.
• Keep data confidential and safeguard information by properly storing and obtaining necessary approvals before responding to any information requests outside of what is provided in the Tenant Handbook or Contractor Rules & Regulations.

• High School Diploma, GED, or equivalent experience with up to 2 years of job‑related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Solid understanding of Microsoft Office products such as Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mentality.
• Basic math skills, including the ability to calculate simple figures such as percentages, discounts, and markups.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

The minimum salary for the Tenant Services Coordinator is $26.44 per hour and the maximum salary for the position is $28.85 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recr or via telephone at  (U.S.) and  (Canada).

CBRE, Inc. is an Equal Opportunity and Affimative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans).