Office Manager

Office Manager

Securiport LLC is a US company based in Reston VA, that specializes in the design and implementation of passenger biometric recognition, immigration processing, and intelligent information reporting and management systems based on advanced technological solutions. Securiport provides a complete immigration processing solution and analytics to maintain border security. Services include technical analysis, design, implementation and maintenance of Securiport's software solutions, training, and technical support to the field operations.

The Office Manager is responsible for the safe, secure, efficient, and professional operation of Securiport's full-floor office suite in a secure building. The suite includes approximately 43 private offices and more than 70 cubicles, along with conference rooms, common areas, storage spaces, and employee support areas. This role serves as the primary day to day point of coordination for office operations, building and suite access, facilities and maintenance, staff parking, vendors, workplace services, supplies, space utilization, and employee support.

The Office Manager must exercise sound judgment, discretion, strong organizational skills, and a proactive service mindset while maintaining a high standard of workplace security and operational readiness.

Essential Functions

• Manage the daily operation, appearance, safety, security, and functionality of a full-floor office suite containing approximately 43 private offices, 70+ cubicles, conference rooms, common areas, kitchens/break areas, supply rooms, and storage areas.
• Serve as the primary office liaison with building management, property management, engineering, janitorial services, security personnel, and other building service providers; coordinate routine and emergency service requests through resolution.
• Administer Kastle Security access for employees, contractors, vendors, and approved visitors, including credential requests, access changes, terminations, troubleshooting, audits, and escalation of access-control issues.
• Manage and coordinate eGate access and related secure-entry processes, including user enrollment/access requests, issue resolution, coordination with security or technical support, and maintenance of accurate authorized-user information.
• Manage staff parking administration, including parking assignments, access credentials, new-hire setup, employee changes and terminations, waitlists, validation processes, and coordination with building or garage management.
• Maintain appropriate controls for suite keys, access cards, visitor credentials, restricted rooms, and other physical access mechanisms; promptly address lost credentials, unauthorized access concerns, and security incidents in accordance with company procedures.
• Coordinate visitor and vendor access to the secure building and floor, including advance notification, escort requirements, deliveries, after-hours access, and compliance with building and company security requirements.
• Oversee suite maintenance and repairs, including HVAC comfort issues, lighting, plumbing, electrical needs, doors/locks, furniture, appliances, conference-room infrastructure, signage, fixtures, and general office condition; track requests through completion.
• Conduct regular walkthroughs of the suite to identify maintenance, safety, housekeeping, security, space, furniture, and supply needs before they become operational issues.
• Manage janitorial, waste/recycling, pest-control, shredding, plant care, copier/printer, water/coffee, office-supply, furniture, moving, and other workplace service vendors as assigned; monitor service quality and resolve deficiencies.
• Manage office storage areas and storage rooms, including organization, inventory, labeling, access, retention/disposal coordination, space optimization, and periodic cleanouts; prevent accumulation of obsolete or unapproved materials.
• Maintain accurate office inventories for furniture, office equipment, supplies, keys/access credentials, storage contents, and other workplace assets as assigned.
• Coordinate employee office and workstation assignments, office moves, cubicle changes, furniture reconfigurations, and space-planning activities; maintain current seating and floor-plan records in coordination with leadership and HR.
• Support employee onboarding and offboarding by coordinating workspace readiness, furniture, office supplies, building/floor access, eGate access, parking, nameplates/signage, keys, and recovery or deactivation of office-related assets and credentials.
• Manage office supply purchasing and replenishment, kitchen/breakroom supplies, stationery, shipping materials, and general workplace consumables; establish appropriate par levels and cost controls.
• Oversee conference rooms and shared spaces to ensure they are clean, appropriately stocked, functional, and presentation-ready; coordinate repairs and support for room equipment with IT or vendors when needed.
• Coordinate mail, courier, shipping, receiving,…