Communications And Change Manager; Ci Polygraph

North Hill Technology Resources has a need for a Communications and Change Manager to support a Federal Program in Reston, VA. This is a direct-hire role with our client, a leader in the Intelligence Community. Excellent compensation and benefits package. Due to the nature of the work, a TS/SCI Clearance and current CI Polygraph is required.

Job Title:

Communications and Change Manager.

Location:

On‑Site, Reston, VA.

Clearance Required:

TS/SCI with CI Poly.

• Develop and execute comprehensive communications strategies that support organizational IT modernization and digital transformation initiatives.
• Create compelling communication artifacts, including executive presentations, newsletters, talking points, FAQs, infographics, announcements, job aids, web content, and user communications.
• Develop messaging tailored to executive leadership, business stakeholders, technical teams, and end users to promote awareness, understanding, and adoption.
• Manage communication calendars and campaigns to ensure timely, consistent, and coordinated messaging across multiple initiatives.
• Partner with program leadership to ensure all communications are accurate, consistent, audience-focused, and aligned with organizational objectives.
• Measure communication effectiveness using stakeholder feedback, engagement metrics, and adoption indicators, and adjust strategies as needed.
• Demonstrate adaptability and responsiveness by incorporating stakeholder feedback, adjusting communications and change management approaches, and refining implementation strategies to meet evolving project priorities and client needs.

• Develop and implement timely change management strategies and plans supporting business transformation and technology implementations.
• Work with product owners and major stakeholders to identify communication, training, and engagement needs.
• Develop stakeholder engagement strategies that build commitment, reduce resistance, and encourage adoption.
• Lead just-in-time learning initiatives and knowledge management efforts to reinforce organizational readiness.
• Coordinate communications, training, and change activities across business and technical teams to provide a cohesive user experience.

• Support operational readiness planning and execution to ensure people, processes, and systems are prepared for implementation.
• Identify organizational risks, readiness gaps, and cross-functional dependencies, and develop mitigation strategies.
• Facilitate readiness meetings to coordinate cross-functional and technical teams.

• Collaborate closely with the program managers and deputy program managers, client business owners, product teams, and technical staff to support successful implementation of modernization initiatives.
• Serve as a trusted advisor to leadership on communications strategy, organizational change, and stakeholder engagement best practices.
• Mentor team members and promote effective communication and change management practices across the organization.

• Demonstrated expertise in organizational change management, strategic communications, and operational readiness planning and execution.
• Exceptional written, verbal, and visual communication skills with the ability to communicate complex information clearly to technical and non-technical audiences.
• Proven experience developing executive-level presentations, communication campaigns, newsletters, briefing materials, and user-facing communications.
• Strong storytelling, editing, presentation design, and content development skills, including the creative use of graphics, branding, and visual templates.
• Excellent interpersonal, facilitation, and stakeholder management skills, with the ability to influence all organizational levels.
• Experience supporting IT modernization, digital transformation, or enterprise system implementation initiatives preferred.
• Proficiency in change management methodologies and best practices.
• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project, and Visio).
• Experience using…