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VP, Customer Experience & Engagement
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-08-27
Listing for:
Volkswagen Group Services GmbH
Full Time
position Listed on 2026-08-27
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Volkswagen Financial Services is seeking a senior, customer-focused executive to lead Customer Engagement across the United States and Canada, reporting to the President & CEO. The role will shape the strategy for customer and dealer engagement across the financial services lifecycle and oversee customer-facing operations, digital channels, and performance improvement.
The leader will drive transformation, champion continuous improvement, and build high-performing teams within a hybrid work
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