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Membership Concierge
Job in
Reston, Fairfax County, Virginia, 20191, USA
Listed on 2026-06-14
Listing for:
Lifetime Fitness
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Serve as the first point of contact for members and guests entering the resort;
Build relationships with members and guests to deliver extraordinary experiences;
Handle inbound phone calls and outbound outreach to support engagement and acquisition;
Educate members on club programming, events, pricing, and policies; assist with account maintenance and transactions;
Support new membership sales and member retention interactions; engage in problem solving and service recovery
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