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Customer Service & Case Management Specialist

Job in Reston, Fairfax County, Virginia, 22090, USA
Listing for: Ampcus, Inc
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A consulting firm in Reston is looking for a dedicated Customer Service Specialist focused on managing customer service cases effectively. The role requires strong communication and problem-solving skills, as the specialist acts as a liaison between customers and internal departments to ensure satisfaction. Ideal candidates possess 2+ years of experience and are proficient with CRM systems like Salesforce and Zendesk.

This is a great opportunity to join a motivated team dedicated to helping clients.
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