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Strategic SaaS Customer Success Manager
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-07-15
Listing for:
Iotap
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Iotap is seeking a Customer Success Manager for its Work 365 solution in Reston, VA. You will partner with customer stakeholders to align our SaaS offerings with their business objectives, driving adoption and measurable outcomes.
You will monitor customer usage, gather feedback, and work cross-functionally to resolve issues. A strong technical aptitude and customer-centric mindset are essential to succeed in this role.
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