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Technical Customer Success Specialist
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-07-17
Listing for:
Zoomph
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, CRM System -
IT/Tech
HelpDesk/Support, Technical Support, CRM System
Job Description & How to Apply Below
Zoomph is seeking a Customer Success Specialist to ensure clients receive exceptional support and service. You will handle frontline inquiries, manage support tickets, and collaborate with Account Management and Product teams to resolve issues efficiently.
The role requires 1–3 years in a SaaS or tech support environment, strong CRM proficiency, and the ability to deliver tailored platform configurations and proactive guidance to key accounts.
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