More jobs:
Telecom Customer Support & Operations Specialist
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-07-24
Listing for:
TransUnion LLC
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Trans Union LLC in Reston, VA is seeking a Customer Support Operations Specialist to manage inquiries via phone, email, and ticketing systems, while collaborating with carriers and internal teams to ensure timely, compliant number porting and resolution.
The role blends customer support with technical operations; you will monitor LNP processes, manage escalations, and provide 24/7 operational support, reporting KPIs and supporting releases with Engineering and Development teams.
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