Director, Model Technical Assistance - Remote

Director Of Payment Model Technical Assistance

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Optum Serve Consulting/The Lewin Group (OSC/Lewin), a premier national health care and human services consulting and policy analysis firm, brings 50 years of experience finding answers and solving problems for leading organizations in the public, non-profit, and private sectors. Lewin's strategic and analytical services aim to help clients:

In the wide-ranging field of health human services consulting, OSC/Lewin provides both depth and breadth of expertise. Currently, OSC/Lewin has more than 250 consultants drawn from industry, government and academia. They all share a solid commitment to OSC/Lewin's core values of objectivity, integrity, analytical innovation, vision, and dedication to client satisfaction.

At OSC/Lewin, we help federal decision-makers strengthen health and human services programs, make informed policy choices, and implement critical initiatives. OSC/Lewin also works with foundations and associations to research and evaluate complex health care and human services needs. By delivering objective, data-driven research, program planning and development, technical assistance, implementation, post-implementation analytics, and evaluations, OSC/Lewin supports current program activities, informs future program investments and supports strategic decision processes that improve the health and well-being of the nation's citizens.

The Director of Payment Model Technical Assistance will guide technical assistance efforts, overseeing the development of high quality materials that build participant understanding of model requirements and equip them to succeed under value based payment approaches.

Working collaboratively with senior leaders and cross functional teams across the organization, the Director will deliver exceptional client service, produce high quality, timely deliverables, and drive innovation across the market. From a growth and relationship perspective, the Director will support new business development by strengthening client relationships, contributing to proposal efforts, and expanding the firm's portfolio of work.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Engage, develop, and sustain client relationships through policy consultation, strategic guidance, and thought leadership
• Direct and oversee development of technical assistance materials that translate model requirements into actionable guidance for participants, including webinars, virtual office hours, written guidance, toolkits, FAQs, and other learning resources
• Oversee analyses to monitor performance and continuously improve operational activities
• Mentor and develop staff to strengthen technical, analytical, and problem solving capabilities
• Ensure consistently high standards of accuracy, quality control, and attention to detail across all deliverables
• Collaborate effectively as a senior member of multidisciplinary project teams
• Manage stakeholder relationships with clients, partners, and subcontractors
• Lead business development and growth activities, including capture and proposal response

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of relevant health policy industry experience in healthcare consulting, program implementation, quality improvement, evaluation, and/or policy expertise
• 4+ years of experience working on value-based care payment initiatives and leading technical assistance activities
• Experience in cross contractor coordination, managing subcontractors, and leading cross-functional project teams
• Experience supporting business development efforts, including identifying opportunities, shaping capture strategies, contributing to proposal development, and building client relationships in support of organizational growth
• Broad understanding of federal health policy issues, with ability to work in multiple areas serving as a subject matter expert
• Proven excellent verbal and written communication skills with the ability to translate complex findings to non-technical audiences

All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition…