Network Operations Center Engineer

Network Operations Center Engineer (Day)

Reston, VA, USA

Full-time

Clearance:
Top Secret/SCI

Monitor network administration and maintenance operations. Resolve network incidents to ensure the smooth-running of the network operation center. Apply advanced consulting skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Serve as the Tier III support to elevate and resolve technical issues on operational network environments. Support problem management resolutions by tracking system–wide problems on the operational networks and work with engineering support, including network engineering, systems engineering, catapult operations, and desktop engineering to see problem troubleshooting through to resolution.

This position is a hybrid role with a combination of working in an office or client site and working remotely.

• Active TS/SCI Clearance
• 3+ years of experience as an IT systems administrator, performing service monitoring and reporting using Solar Winds
• Experience with Windows 2012 R2, 2016, or Exchange
• Knowledge of basic port security protocols and basic firewall rules
• Ability to troubleshoot Tier II/III incidents involving OSI layers 1-4
• Ability to conduct firewall changes, F5iRules, and DNS entries
• Active DoD 8570 Level II Certification, including Security+ Certification

• Experience with remediation, STIG compliance, and security scans, including SCCM, MECM, ACAS, or Tanium
• Experience with BMC Remedy
• Experience with virtualization VMware or VDI
• Experience with managing AD and Group Policies
• Ability to communicate affectively and collaborate across teams
• Ability to automate tasks using Ansible, Power Shell, or Bash
• Possession of excellent written and verbal communication skills
• MCSE, Solar Winds, Splunk, or Exchange Certifications