Critical Operations Engineer II VA

About Core Site

Core Site empowers a more connected future through high‑performance data centers and interconnection solutions. We enable businesses to connect, collaborate, and grow in an ever‑evolving technological landscape.

We are hiring a Critical Operations Engineer II to maintain the operational integrity and regulatory compliance of the data center’s electrical, mechanical, fire life safety systems, and communications infrastructure.

Shift: Day, 6:00 am–2:00 pm Tuesday–Saturday.

Mechanical responsibilities include chilled water systems, HVAC (roof top units, CRAC/CRAH units, humidification).

Electrical responsibilities cover critical power distribution from the utility/generator main switch gear through UPS systems to customer load.

Fire life safety responsibilities cover wet and pre‑action sprinkler systems and related detection devices.

Communications infrastructure responsibilities include IFD/MDF/MMR management, structured cabling, and customer space management.

• Serve as data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.
• Operate, monitor, maintain, and respond to abnormal conditions in facility systems (electrical, mechanical, communications, building monitoring, and control).
• Track and trend operational characteristics.
• Mentor junior staff.
• Work with the Data Center Manager to track and complete an aggressive preventive and predictive maintenance schedule.
• Provide guidance to the Manager on mechanical and electrical maintenance requirements.
• Ensure maximum operational efficiency by analyzing conditions, recommending new technologies, and improving efficiency.
• Manage systems to avoid unplanned, customer‑impacting outages.
• Manage data floor and mechanical loading capacity to optimize cooling system efficiency.
• Serve as primary knowledge expert on fire and electrical codes.
• Write procedures for preventative and corrective maintenance activities.
• Assist the Data Center Manager with maintaining a maintenance database and resolving site issues based on agreed priorities.
• Manage trouble tickets and work order completion processes.
• Lead infrastructure projects (internal/customer) which include cage build‑outs, overhead installations, rack and stack, CMMS navigation, and procedures usage.
• Assist with asset and consumable inventory management.
• Track and label all equipment per established procedures.
• Ensure timely completion of SLA‑compliant processes and upload data to the OSS.
• Provide physical security within the Core Site premises.
• Deliver exceptional day‑to‑day customer service and support.
• Escalate incidents and produce reports.
• Monitor the building fire alarm system.
• Conduct regular facility and security tours documenting and responding to issues.
• Promote Core Site’s principles of operational excellence, culture, and guiding principles.

• Expert understanding of electrical and mechanical systems in a facility/data center environment, including electrical distribution, transformers, PLCs, generators, switch gear, UPS systems, STS, ATS, PDU’s, chilled water systems, CRAC/CRAH, and pre‑action sprinkler systems.
• Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and building code compliance for fire life safety.
• Expert knowledge of fiber optics/cabling infrastructure and best practices.
• Expert knowledge of industrial safety best practices (LOTO, arc flash protection, OSHA, state regulations).
• Expert knowledge of data trending, tracking, and analysis, and ability to rapidly learn PC‑based integrated critical monitoring systems.

• 5–7 years of experience installing, maintaining, and troubleshooting large commercial and industrial systems (chilled water, centrifugal chillers, cooling towers, heat exchangers, VFDs, pumps, HVAC, CRAC/CRAH, humidification, BMS, PLCs, ETS, fuel systems).
• Leadership experience.
• Expert in installing, pulling, dressing, and terminating fiber and copper communications cabling.
• Experience diagnosing and repairing IT hardware, servers, network switches, and structured cabling.
• Excellent written and oral communication skills, including proficiency with Microsoft Office.

• Effective…