Time Concierge | Reston, VA

Planned Companies – Concierge – Job Description Location

Reston, VA

FT:
Sunday to Thursday 7am - 3pm - 40/hrs.

$21.00

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations, including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Providing direction, referrals and helping access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Documenting, securing and tracking mail, deliveries, and vendor services at designated areas.
• Answering telephones, monitoring the lobby, and maintaining and controlling keys & access cards.

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured and able to multitask with good time‑management.
• Ability to lift up to 50 lbs when needed.

• Full‑time employees (working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full‑time and part‑time) are eligible to participate in the company’s 401K, which has an employer match.

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.