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Payment Operations Lead — Process Excellence

Job in Reston, Fairfax County, Virginia, 22090, USA
Listing for: Fannie Mae
Full Time position
Listed on 2026-03-01
Job specializations:
  • Finance & Banking
  • Business
Salary/Wage Range or Industry Benchmark: 107000 - 142000 USD Yearly USD 107000.00 142000.00 YEAR
Job Description & How to Apply Below
A major housing finance organization is seeking a Payment Operations - Lead Associate who will lead initiatives in customer engagement and service performance. This position requires strong experience in electronic payments and process improvement, with responsibilities including resolving customer issues and managing SLA. The ideal candidate will have a Bachelor's degree and relevant expertise. The role offers a competitive salary between $107,000 and $142,000 and reflects Fannie Mae's commitment to effective and innovation-driven housing finance solutions.
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