Senior Collections Specialist

Position Title: Senior Collections Specialist

Location: Reston, VA -- on-site once/week

Assignment Type: 6 month contract role (with potential to convert)

Compensation
: $26-30/hr

Benefits
:
This position is eligible for medical, dental, vision, and 401(k).

Ideal Candidate Profile:

• Experience supporting or leading collections process improvement and automation initiatives.
• Strong interest in leveraging technology to streamline collections workflows and reduce manual effort.
• Proven ability to identify inefficiencies, recommend solutions, and drive operational improvements.
• Experience participating in system implementations, process redesign projects, or automation rollouts is highly desirable.
• Collaborative mindset with the ability to partner closely with leadership on strategic collections initiatives.
• Self-starter who can take ownership of projects while balancing day-to-day collections responsibilities.

Job Description:

• Communicate with customers regarding outstanding balances, payment inquiries, and account-related concerns in a professional and customer-focused manner.
• Track collection activities and maintain accurate account notes and records within internal systems.
• Partner with finance and operational teams to investigate account issues and support timely resolution.
• Assist with receivables reporting, account reconciliations, and analysis of overdue balances.
• Support collection efforts by monitoring aging accounts and following up on past-due invoices.
• Balance multiple responsibilities and deadlines within a fast-paced finance environment.
• Deliver a high level of customer service while driving successful collection outcomes.
• Contribute to special projects and provide additional support across finance operations as needed.

Requirements:

• 3-5 years of experience in collections, AR, or finance operations.
• Strong communication and relationship-building skills with a professional approach to collections.
• Ability to manage a large workload, prioritize tasks, and meet deadlines in a fast-paced environment.
• Bachelor's degree in Accounting, Finance, Business, or a related field preferred.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.