Medical Office Coordinator

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Medical Office Coordinator with Reston - Cardiovascular you can be a part of an organization that is devoted to giving back!

Reston - Cardiovascular offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits ()

Note:
Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Reston - Cardiovascular family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Medical Office Coordinator to help us reach our goals. Unlock your potential!

Full time (Monday - Friday, days), no nights, no on-call, no weekends, no holidays

Seeking a Medical Office Coordinator for our practice who is responsible for directing front office functions with a demonstrated need for additional coordination in alignment with the Practice Manager III or Practice Administrator I or II. Facilitates workflow that promotes ease of patient access and efficiency of workflows to ensure personalized, high-quality care and patient experience. We want you to apply now!

What will you do in this role:

Directly responsible for the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters; and ease and accuracy of registration processes, including collection of co-pays and deductibles.

Assist in hiring and selecting clerical and clinical (non-provider) practice staff

Regularly communicates with non-provider staff individually and in staff meetings, emphasizing creating an environment that supports dignity and respect while encouraging and welcoming the voice of all team members.

Oversee the process of preparing patients for examination and treatment.

Manages staff scheduling to daily levels appropriate to volume demands and in accordance with the organization’s care standards and associated operating metrics.

Assists and provides additional frontline staffing support and coverage to maintain practice operations (answering phones, scheduling, rooming patients, etc.).

Maintains the practice’s supply of inventory, physical facilities, and core non-provider staffing in ready, functional operating conditions at all times.

Ensures any patient complaints are handled appropriately and timely (initial response same or next day; findings…