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Porter - Residences

Job in Reston, Fairfax County, Virginia, 22090, USA
Listing for: The Crescent Hotels Group
Full Time position
Listed on 2026-07-26
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Front Desk/Receptionist, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 20664 - 30307 USD Yearly USD 20664.00 30307.00 YEAR
Job Description & How to Apply Below

Description

Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Porter for the grand opening of JW Marriott Reston Station Residences this August!

Join the opening team of the first JW Marriott in Virginia! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 247 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area.

With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20-foot ceilings and plenty of natural light from floor-to-ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.

We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with:

  • Generous compensation package
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Discounts with our Crescent managed properties in North America for you & your family members
What will you be doing?
  • Organize and maintain mailroom daily to ensure clean, efficient, and well-structured space
  • Oversee the receipt and dispatch of all external deliveries, ensuring that incoming packages and shipments are properly logged, sorted, and directed to the appropriate recipients.
  • Responds to and assists with resident requests in a prompt and courteous manner, addressing a variety of needs such as errands, inquiries, or service-related concerns.
  • Effectively communicate with concierge, door persons and all team throughout each shift.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.
REQUIRED

SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Can communicate well with residents. Must be willing to “pitch-in” and help co- workers with their job duties and be a collaborator. Ability to communicate with residents, respond to questions, knowledge of hotel service, local area events and activities. Ability to drive vans, limousines, and automobiles.

Have an excellent driving record as verified by a Motor Vehicle Report. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and/or carry or otherwise move packages, boxes, and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs.

Ability to stand, walk and/or sit and continuously perform essential job functions. Perform tasks requiring bending, stooping, kneeling, and/or walking.

PERFORMANCE STANDARDS CUSTOMER SATISFACTION:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

WORK

HABITS:

In order to maintain a positive guest and associate experience, your work habits should always meet and stride…

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