Salesforce Architect

Overview

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance; HSA, FSA; 401(k) with immediately vested company match; PTO/Sick Leave, 11 paid federal holidays, parental leave; tuition and training reimbursement; a referral bonus program; and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven;

if that sounds like you, Synergy has a position for you!

Synergy Business Innovation & Solutions is seeking a highly skilled Salesforce Technical Architect to join our team. You will serve as the Technical Lead and Subject Matter Expert (SME), collaborating with internal and external partners to define, plan, model, govern, and implement Salesforce solutions for a public sector client.

• Solution Architecture: Understand the customer's business case and design secure, scalable solution architectures on the Salesforce platform, specifically for Government Cloud environments.
• Technical Leadership: Provide technical leadership for multiple, related application builds and guide the development team on best practices for Apex, LWC, and integration patterns.
• Security & Compliance: Define strict Security Models (Organization-Wide Defaults, Permission Sets, Sharing Rules) to protect sensitive data (FOCI and PII) in compliance with federal standards.
• Stakeholder
  
  Collaboration:
  
  Work with business stakeholders and the project team to understand requirements, evaluate new features (e.g., Agentforce, Data Cloud), and resolve conflicts between business needs and technical capabilities.
• Project Planning: Work in partnership with Task Order Leads on implementation schedules, resource requirements, and dependency identification.
• Trusted Advisor: Serve as a trusted advisor to the customer, helping them plan the development of a scalable and secure architecture.
• Quality Assurance: Ensure systems satisfy quality standards, oversee testing procedures, and resolve complex technical problems as they arise.

Required Experience:

• 8+ years of total experience in delivering IT solutions for customers.
• 4+ years of specific experience designing, architecting, and delivering solutions on the Salesforce platform.
• Integration: Strong Service Oriented Architecture (SOA) background; experience with end-to-end Salesforce implementations and integrating different business systems using APIs and integration tools.
• Development Expertise: Proficiency in Salesforce development including Apex Classes/Triggers/Web Services, Lightning Web Components (LWC), Visualforce, JavaScript, and XML.
• Gov Cloud: Experience with Salesforce Government Cloud Plus and understanding of FedRAMP High constraints.
• Specialized
  
  Skills:
  
  Deep expertise in Omni Studio, Experience Cloud, Salesforce Shield (Encryption), and Docu Sign CLM/eSignature integrations.

Preferred

Skills:

• Omni Studio (formerly Vlocity)
• Public Sector Solutions (PSS) Foundation
• Agentforce with Data Cloud
• Strong anticipation and problem-solving skills
• In-depth knowledge of design patterns and large data volume (LDV) best practices

• Education: Preferred: Bachelor's degree in computer science, Computer Engineering, Information Systems, or a related field. Master's degree in…