User Experience Designer

Our growing Product & UX Team is looking for a UX Designer who is excited to shape the future of our Unanet ERP experiences. This role is a great opportunity for growth, experimentation, and impact—with the support of an executive team that understands the importance of Lean UX, collaboration, and continuous learning. You'll help us deliver intuitive, high‑value experiences for our customers while working in a culture that lives our values:
We are a Team, Customer‑Focused, Driven, Owners of our Success, and committed to doing the right thing and having fun in the process.

Design products that deliver real value for users and customers

• Design desktop, web, and mobile experiences that solve real problems and deliver measurable value for our customers.
• Translate complex product requirements into clear, intuitive user flows and interaction patterns.
• Take a data‑informed approach, using product analytics, behavioral data, and feedback to guide and refine your visual and interaction design decisions.
• Contribute to a team culture that is curious, experimental, and supportive, where we share work early, give thoughtful feedback, and learn from one another.
• Leverage AI tools like Claude for rapid prototyping to explore concepts, generate variations, and accelerate iteration.
• Contribute to and help evolve our design system and visual standards, ensuring consistency and quality across experiences.

• Collaborate closely with product managers, product owners, engineering leads, and other stakeholders to introduce, iterate, and clarify requirements throughout the product lifecycle. Clearly articulating trade‑offs, rationale, and expected outcomes in the process.
• Validate root causes of problems and that solutions meet user and business needs by applying common research and evaluation methods.
• Synthesize research insights into personas, user flows, and design principles that help your team make better decisions.
• Clearly explain your ideas, designs, and best practices to convince, motivate, and inspire teammates and stakeholders.
• Be a tireless advocate for exceptional user experience, while balancing customer needs, technical constraints, and business goals.

In this role, your first 90 days are focused on learning, building relationships, and making meaningful contributions to a high‑impact product area.

• Build foundational knowledge of Unanet AE ERP, our customers, and the specific personas you'll be designing for.
• Partner closely with a Senior Product Owner who is focused on increasing adoption of features aimed at Project Managers.
• Use our learning resources and internal AI tools to understand current workflows, key features, and product strategy.
• Get familiar with our UX processes, design tools, AI tools (including Claude), and existing UX artifacts such as personas, user flows, and design system components.

• Work with a Senior Product Owner and engineering partners to clarify and prioritize problems related to feature adoption for Project Managers.
• Conduct lightweight discovery and validation research (e.g., interviews, prototype tests, concept walkthroughs) to deepen understanding of user needs, pain points, and opportunities.
• Use Figma and AI‑assisted prototyping techniques (including vibe coding) to explore multiple solution concepts and iterate quickly.
• Present early concepts to product managers, product owners, engineering leads, and other stakeholders to gather feedback and align on direction.
• Begin contributing to user stories and acceptance criteria by collaborating with a Senior Product Owner to groom and refine backlog items.

• Refine and finalize experience concepts that support increased adoption for Project Managers, balancing usability, feasibility, and business goals.
• Update and/or create relevant UX artifacts (e.g., personas, user flows, research summaries) based on your findings.
• Collaborate with a development team during regular Scrum ceremonies, providing designs, quick design refinements, and…