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Senior ServiceNow Developer – Telecom Order Management
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-02-16
Listing for:
The Brixton Group
Part Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Systems Analyst, Systems Engineer
Job Description & How to Apply Below
Duration: 12+ months
Location: On-site 2-3 days/week in Reston, VA
Relocation Accepted: Yes
Seeking a senior-level Service Now developer with deep Telecom Order Management experience. You will build and scale solutions across the full order lifecycle — capture through fulfillment and assurance — while partnering with architects, product owners, and integration teams in a telecom BSS/OSS environment.
Requirements- 6+ years Service Now development
- 3+ years in telecom / BSS / OSS / order management
- Strong JavaScript & Glide API
- Hands‑on with Flow Designer & Integration Hub
- REST/SOAP API integrations
- CMDB & Service Mapping
- Complex workflow & orchestration design
- Deep understanding of telecom order lifecycle
- Design & build scalable Service Now solutions for telecom order lifecycle management
- Deliver workflows for order capture, decomposition, provisioning, activation & billing handoff
- Configure/customize ITSM, CSM, SOM, TSM, Flow Designer & Integration Hub
- Develop business rules, Script Includes, client scripts, UI policies & custom apps
- Build REST/SOAP integrations with CRM, billing, inventory & provisioning systems
- Implement orchestration & automation aligned to TM Forum / eTOM
- Lead code reviews, enforce standards & mentor junior engineers
- Troubleshoot complex production issues & optimize performance
- Contribute to architecture, governance & security best practices
- Support Agile delivery (sprint planning, refinement, demos)
- CSA or CAD
- Telecom Service Management (TSM)
- TM Forum SID / Open APIs
- Microservices architecture exposure
- Dev Ops / automated testing
- Experience in large telecom transformation programs
- Strong communicator with business & technical stakeholders
- Translate requirements → scalable technical solutions
- Comfortable leading in multi‑vendor, fast‑paced environments
Position Requirements
10+ Years
work experience
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