Cloud Solution Architect - CTJ - Top Secret Security Clearance

Position: Cloud Solution Architect - CTJ - Top Secret with Security Clearance
Overview The Cloud Solution Architect focuses on aligning technical architecture and digital transformation solutions with customer and partner business outcomes, acting as the voice of the customer to internal teams and advocating for customer success. It involves building and expanding relationships with technical decision-makers, delivering trusted technical advice, and ensuring customer readiness through knowledge transfer and operational health support. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG).

Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment - Civilian, Defense, or Intelligence community.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities Business Impact Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers. Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction. Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks.

Executes work in compliance with industry and Microsoft guidelines and procedures. With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals. Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance.

Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints. Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation..

Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers. Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes.

Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model. Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation) with minimal guidance from more experienced peers, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals.

Leveraging knowledge of change management proven practices and/or involving the change management team, contributes to helping the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a…