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Help Desk Lead & Hands-On Coach; Hybrid, Reston
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-04-29
Listing for:
Cssoperations
Full Time
position Listed on 2026-04-29
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Cssoperations is seeking a Help Desk Lead/Supervisor to provide hands-on technical leadership while supporting a team of help desk analysts in Reston, VA. This hybrid role requires direct user support, team mentoring, and continuous process improvement. Ideal candidates will have a Bachelor’s degree with extensive IT experience, including proficiency in Microsoft 365, Azure Active Directory, and customer service excellence. The position offers competitive benefits and a chance to influence IT support delivery.
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