ServiceNow FSO Architect

Service Now FSO Architect — 100% Remote (U.S.)

U.S. Citizenship Required | FSO Experience Mandatory

We are seeking a Service Now FSO Architect to lead the design and execution of secure, compliant, AI-enabled Service Now environments supporting highly regulated federal and commercial programs.

This is not a build-only role.
This is a systems architect position at the intersection of Service Now, security compliance, and intelligent automation.

You will define how FSO-driven security requirements translate into scalable, modern platform architecture
.

• You will architect
  , not just configure
• You will embed real-world FSO expertise into digital systems
• You will leverage AI, automation, and workflow intelligence to modernize compliance
• You will do it all in a 100% remote, high-performance environment

• Design end-to-end Service Now architectures across GRC, Sec Ops, and ITSM
• Define scalable data models, workflows, and integrations aligned to security requirements
• Establish platform governance, standards, and best practices

• Translate NISPOM, DCSA, RMF, and NIST frameworks into platform design
• Architect workflows supporting:
  • Personnel security
  • Facility compliance
  • Incident response & audit readiness

• Design AI-enabled workflows for:
  • Risk identification
  • Compliance tracking
  • Audit preparation
• Leverage Service Now capabilities (Flow Designer, Integration Hub, AI features) to drive efficiency and insight

• Architect integrations across:
  • Identity & access management (IAM)
  • Security tooling (SIEM, vulnerability platforms)
  • Enterprise systems
• Ensure high availability, performance, and data integrity

• Lead platform alignment with federal security standards
• Ensure audit readiness and traceability across all workflows
• Serve as a strategic advisor on security architecture and compliance automation

• U.S. Citizenship REQUIRED
• Minimum 3+ years of direct FSO (Facility Security Officer) experience
• 7+ years of Service Now experience with architecture-level responsibility
• Proven experience designing Service Now GRC, Sec Ops, or enterprise workflows
• Bachelor's degree required (Cybersecurity, Information Systems, Computer Science, or related)

• Service Now certifications (CSA, CIS, CAD, GRC, Sec Ops)
• Experience supporting federal contractors or regulated environments
• Deep knowledge of NISPOM, RMF, NIST, DCSA
• Experience implementing AI-driven workflows or automation in Service Now
• Ability to operate as a technical leader and strategic advisor

• 100% Remote (U.S.
  
  -based)
• No active clearance required
• High-impact, high-visibility architecture work
• Opportunity to define how security and compliance evolve through AI and platform engineering

• A true architect — you design systems, not just execute tasks
• A security-minded thinker with real FSO experience
• Comfortable operating in complex, regulated environments
• Able to translate policy platform automation

This role requires direct FSO experience and Service Now architecture experience
.
Candidates without both will not be considered.

We are actively interviewing and moving quickly for the right architect-level candidates.