Solutions Consultant

Role Overview

We are seeking a skilled Solutions Consultant to join our team and drive the implementation of cutting‑edge data processing, automation and visualization solutions for our clients. This customer-facing role combines deep technical expertise with strong communication skills to deliver transformative solutions across diverse enterprise environments. You will work closely with customers to deploy, optimise, and support Nuix and related applications across complex infrastructure environments.

This position will be based in our Reston office. The candidate is required to attend the office a minimum of three days per week but may voluntarily elect to work remotely for the remaining days.

• Customer Engagement & Solution Design
  • Partner with Business Consultants, Pre‑sales and Customers to understand their business requirements and technical constraints
  • Design and implement Nuix solutions tailored to specific customer needs
  • Conduct technical discovery sessions and requirements gathering workshops
  • Collaboratively develop solution architectures and implementation roadmaps for technical and business stakeholders
• Implementation & Deployment
  • Lead end‑to‑end implementation of Nuix solutions in customer environments
  • Deploy and configure Nuix solutions applications in Linux and Kubernetes environments
  • Manage solution rollouts across AWS and Azure cloud platforms
  • Ensure seamless integration with existing customer systems and workflows
• Technical Leadership & Best Practices
  • Implement orchestration, automation, data pipelines and model fine‑tuning processes
  • Establish monitoring and performance optimisation frameworks
  • Create technical documentation and implementation guides
  • Develop and optimise prompt engineering strategies for various use cases
• Customer Success & Support
  • Serve as the primary technical point of contact throughout the customer lifecycle
  • Provide ongoing technical guidance and troubleshooting support
  • Train customer teams on solution usage and best practices
  • Identify expansion opportunities and additional use cases

This role may require up to 20% travel for customer engagements and on‑site implementation.

• Prior experience in Professional Services or customer‑facing solution delivery roles
• Strong hands‑on experience deploying and managing solutions in Windows and Linux environments, with proficiency in Linux system administration and command‑line operations
• Experience installing, configuring and maintaining web applications and supporting service layers
• Scripting experience in Python or Ruby
• Proficiency in tuning network performance, including SMB shares, NAS optimisation and storage infrastructure (RAID, throughput optimisation)
• Experience integrating applications using REST APIs, preferably Nuix’s API ecosystem
• Familiarity with identity and authentication management (SAML, OpenID Connect, Okta / Entra )
• Strong analytical and troubleshooting skills across application, infrastructure and workflow domains

• Working knowledge of AWS and/or Azure cloud services
• Experience with Infrastructure as Code tools (Terraform, Cloud Formation or similar)
• Understanding of CI/CD pipelines and Dev Ops practices

• Excellent communication and presentation abilities
• Ability to learn new solutions and products at pace with curiosity
• Strong problem‑solving and analytical thinking skills
• Customer‑focused mindset with ability to translate technical concepts for non‑technical audiences
• Experience working in a consultative or customer‑facing technical role

• Technical expertise in eDiscovery, preferably with Nuix
• Advanced degree in Computer Science, Data Science or related field
• Familiarity with Nuix products such as Nuix Workstation, Nuix Automate, etc.

Nuix is an equal opportunities employer. We welcome all applications and are a flexible employer. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.