Senior Product Designer

Aquent is partnering with a leading organization dedicated to empowering individuals through impactful systems. This organization is at the forefront of building and evolving shared platform capabilities that support critical systems used by institutions y foster a culture of continuous learning, experimentation, and steady improvement, where thoughtful collaboration, iteration, and careful decision-making drive success in environments where reliability and quality are paramount.

Are you a visionary Senior Product Designer eager to shape the future of critical systems that impact countless users? This is your chance to join a dynamic team at the forefront of building scalable, reliable, and user-centric platforms. You’ll be instrumental in transforming complex challenges into intuitive solutions, directly influencing the experiences of institutions and their users, ensuring accuracy, consistency, and trust in high-stakes environments.

You will connect the dots between research, design, engineering, and the organization’s mission, bringing clarity to complex challenges while staying focused on impact.

As a Senior Product Designer, you are a highly skilled, thoughtful, and user-centered practitioner with a passion for designing products and experiences that meet real user needs. You will facilitate product discovery, shape design strategy, and guide solutions from concept through delivery. You will work across cross-functional teams, advocating for users and inclusive design. As a creative problem solver, you will identify patterns across large systems and balance the big picture with hands-on execution.

Your responsibilities will span early-stage discovery, end-to-end product design, usability testing, accessibility, and the creation of design artifacts that support high-quality implementation.

• Apply design thinking within complex ecosystems to deeply understand user needs, reframe complex problems, and drive the creation of intuitive, scalable, and human-centered product solutions.
• Constantly conduct and synthesize generative, formative, and evaluative research, using methods such as user interviews, usability testing, and surveys.
• Facilitate workshops and co-creation sessions to align teams and uncover opportunities.
• Turn user, behavioral, and operational data into actionable insights.
• Influence prioritization and road-mapping efforts by connecting user needs with business goals and mission.
• Champion human-centered and inclusive design principles.
• Use strategic storytelling to communicate vision, value, and direction.

• Work closely with product and engineering teams to translate concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design.
• Apply and contribute to design systems, ensuring visual and functional consistency.
• Write and test content using plain language for clarity and accessibility.
• Conduct usability tests and A/B tests to validate design decisions.
• Perform accessibility audits to meet inclusive design standards.
• Design for responsive, mobile-first experiences, and mobile applications.
• Experiment with generative AI tools to support ideation and prototyping.
• Utilize tools like Figma (preferred), Miro, and Dovetail to design, document, and test work.

• Rapidly iterate through daily partnership with product managers, engineers, researchers, leadership, and other stakeholders throughout the design and development process.
• Participate in stand-ups, sprint planning, design reviews, and QA cycles.
• Translate design decisions into clear specifications for implementation.
• Present ideas, research findings, and designs with confidence and clarity.
• Contribute to organization-wide design efforts, including shared tools, systems, and templates.

• A strong understanding of design systems, responsive design, and accessibility standards, including designing for web and native mobile platforms.
• Comfortable discussing technical constraints and…