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IT Project Manager IT Consultant Systems Analyst Cloud Computing

Senior IT Manager

Job in Reston, Fairfax County, Virginia, 20194, USA
Listing for: Texas State Library and Archives Commision
Full Time position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, Cloud Computing
Job Description & How to Apply Below
  • Collaborate with business leaders, stakeholders, and technical teams to develop and implement
  • innovative solutions using Service Now platform
  • Define platform roadmaps by ensuring scalability, performance, stability, and audit compliance
  • Lead the design of workflows, integrations, and modules to extend the Service Now platform's
  • capabilities
  • Drive the end-to-end implementation of Service Now solutions, focusing on Core foundation, ITSM,
  • ITAM, SecOPs, GRC, TPRM, and other relevant modules
  • Control platform upgrades and ensure all applications are optimized and adhere to enterprise security
  • and compliance standards
  • Provide technical guidance to configure, customize, and develop on the Service Now platform based on
  • business needs
  • Oversee the documentation of solutions, internal technical and process knowledge base materials, and
  • training of process owners and stakeholders.
    • IDEAL PROFILE
    • 10+ years of experience with Service Now, including deep expertise in ITSM, ITAM, SecOPs, GRC, and
    • TPRM modules
    • Strong experience in architecture and design of Service Now platform implementations, including
    • workflows, custom apps, and integrations
    • Verifiable experience managing and mentoring technical teams, ensuring a collaborative and high-
    • performance culture, while delivering large-scale projects
    • Proven ability to meet strict deadlines and other targets both individually and as the leader of multiple
    • teams, strong decision make
    • Proficiency with scripting languages (JavaScript, Glide, etc.) in the context of Service Now platform
    • development and Service Portal (HTML, CSS, Angular

      JS, SASS, Bootstrap)
    • Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and
    • knowledgeable of the Change Request Management processes
    • Experience integrating Service Now with external systems via REST/SOAP APIs, Integration Hub and
    • Spokes
    • Adept with Agile, Scrum and Kanban development methodologies
    • Excellent verbal and written communication skills, with the ability to present complex technical concepts
    • to business leaders and stakeholders
    Position Requirements
    10+ Years work experience
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