User Support Specialist Security Clearance

Position: User Support Specialist with Security Clearance
Overview VTG is seeking a User Support Specialist to support National Security customers. What will you do?
* Design, develop, troubleshoot, and debug complex software applications.

* Passionate about programming, passionate about quality and enjoy communicating and working with end-users.

* Work in a team environment.

* Provide technical support for multiple applications (legacy and newly developed GOTS as well as COTS),

* Build and maintain a deep understanding of functionality, configuration, and limitations of multiple applications.

* Collaborate with application developers to identify and report defects, bugs, and other issues that impact application reliability and maintenance. Do you have what it takes?

Required Qualifications:

* Active TS/SCI with Polygraph
* Minimum of three years of experience providing basic user and application administration support, including user account management and application configuration.

* Associates and five or No degree and seven years related work experience.

* Five years of experience drafting and maintaining technical systems documentation, especially in a custom software development context.

* Five years of experience with workflow design and management.

* Five years of experience performing user account administration and user access control.

* Five years of experience with scripting languages;
Power Shell or Bash scripting experience most valued.

* Three years of experience triaging system errors for a database-driven information system. Desired

Qualifications:

* 3 years of experience with SQL queries, Oracle DB experience and legacy applications / complex systems.

* Familiarity with IT Service Management and Best Practices.