More jobs:
Digital Engineer
Job in
Reston, Fairfax County, Virginia, 22096, USA
Listed on 2026-06-08
Listing for:
Leidos
Full Time
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
Systems Engineer, Cybersecurity, IT Support, Data Engineer
Job Description & How to Apply Below
** Description*
* Leidos' Chief Information Office, reporting through the Digital Modernization sector, is seeking aDigital Employee Experience Engineer (DEX) withexpertisein the Nexthink platform.
The ideal candidate is a
** hands-on Nexthink engineer
** who has moved beyond platform administration into
** engineering, automation, and enterprise integrations** . They understand how toleveragetelemetry and user experience data to drive measurable business outcomes and can build scalable solutions that proactively improve the digital employee experience across a large enterprise environment.
*
* Location:
** This position offersfull-time remote work from any US based location.
** Citizenship:
** US Citizenship is required.
** Key Responsibilities*
* ** _Nexthink Platform Engineering & Administration_*
* + Engineer, administer, andoptimizethe Nexthink Infinityplatform, including Collectors, Investigations, Dashboards, Campaigns, Alerts, Remote Actions, and role-based access controls.
+ Ensure platform stability, scalability, performance, security, and data integrity.
+ Manage platform governance, access controls, compliance requirements, and operational standards.
+ Lead platform upgrades, feature adoption, and continuous improvement initiatives.
+ Develop andmaintaintechnical documentation, training materials, and operational playbooks.
Consult with cross functional teams to promote the Nexthink capabilities.
** _Automation & Self-Healing Engineering_*
* + Design, develop, test, and maintain Nexthink Remote Actions and automated remediation workflows.
+ Build proactive and reactive automations to resolve common endpoint, application, and user experience issues.
+ Develop self-healing capabilities for device health, application performance, configuration drift, compliance gaps, network connectivity, and Microsoft 365 experience issues.
+ Create reusable automation frameworks and engineering standards to accelerate remediation development.
+ Identify opportunities to reduce manual support effort and improve operational efficiency through automation.
** _Integrations & Platform Engineering_*
* + Design and implement integrations between Nexthink and enterprise platforms, including Service Now, Microsoft Intune/SCCM,Moveworks,Microsoft 365,Splunkand other endpoint management, monitoring, and ITSM solutions.
+ Leverage APIs, web services, and automation platforms to orchestrate workflows and automate data exchange.
+ Collaborate with engineering, operations, and platform teams to operationalize DEX insights and remediation workflows.
+ Ensure integrations align with enterprise architecture, security standards, and governance requirements.
** _Analytics, Reporting & Experience Insights_*
* + Develop dashboards, investigations, and reporting solutions that provide visibility into device health, application performance, collaboration experience, network quality, and employee sentiment.
+ Utilize Nexthink Query Language (NQL) and platform analytics toidentifytrends, root causes, and automation opportunities.
+ Deliver operational and executive-level reporting that demonstrates
DEX program effectiveness and business value.
+ Translate telemetry and user experience data into actionable recommendations for IT and business stakeholders.
** _Employee Engagement & Digital Adoption_*
* + Design and manage Nexthink Campaigns to gather employee feedback, measure sentiment, and drive digital adoption.
+ Support organizational change initiatives through targeted communications and guided remediation workflows.
+ Partner with support and engineering teams to improve employee technology experiences and adoption of enterprise tools.
** _Continuous Improvement & DEX Strategy_*
* + Identify recurring issues, high-volume incidents, and experience gaps suitable for automation or remediationleveragingdata from Nexthink, Service Now,Moveworksandfeedback from end users and support teams.
+ Partner with End User Computing, Infrastructure, Security, Service Management, and Engineering teams to improve digital employee experiences.
+ Contribute to the organization's DEX strategy, roadmap, and maturity initiatives.
+ Stay current on Nexthink capabilities, automation technologies, and industry best practices.
** Required Qualifications*
* + Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent work experience may be considered in lieu of degree.
+ 8+ years of experience supporting enterprise IT infrastructure, End User Computing (EUC), workplace technology,and/or endpoint engineering environments.
+ 3+ years of hands-on experience administering, engineering, and supporting the Nexthink Infinityplatform.
+ Proven experience implementing and scaling Nexthink in large enterprise environments supporting 10,000+ endpoints.
** _Strong hands-onexpertisewith:_*
* + Nexthink Remote Actions
+ Investigations and Dashboards
+ Campaigns and Alerts
+ Application Experience and Software Metering
+ Nexthink Query Language (NQL)
** _Advanced scripting and automation experience…
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