Vice President, SBP Platform Engineering; Hybrid

Position: Vice President, SBP Platform Engineering (Hybrid)
** Resp & Qualifications*
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* PURPOSE:

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* The Vice President of SBP Platform Engineering is responsible for building, operating, and evolving the organization's core technology platforms, infrastructure, and tools to enable secure, reliable, and scalable business operations that meet the business needs of the Blue Cross and Blue Shield Association's. This role defines the enterprise platform strategy, aligns technology investments to business priorities, and ensures the availability, resilience, and performance of critical systems that underpin product, data, and engineering delivery.

Platform Engineering will serve as a strategic partner to Product Delivery, Cyber & Risk, Business Strategy & Performance, Business Operations, Customer Experience and other cross-functional teams. The role translates enterprise strategy into actionable platform direction, championing modernization of technologies and AI tools to enhance platform capabilities.

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* ESSENTIAL FUNCTIONS:

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* ** Enterprise Platform Strategy*
* + Define and communicate the enterprise platform engineering strategy in alignment with business objectives and emerging healthcare technology trends.

+ Shape and govern enterprise architecture frameworks that support scalability, performance, data integration, and long-term platform goals.

+ Identify, interpret, and apply industry trends, including AI and automation, to enhance platform capabilities and drive improved business outcomes.

** Platform Execution, Reliability & Resilience*
* + Establish standards and accountability for platform operations, including monitoring, alerting, incident response, and service reliability.

+ Drive enterprise-wide preparedness through disaster recovery and business continuity planning, ensuring rapid recovery and minimal operational disruption.

+ Oversee facility uptime and operational readiness to support secure, reliable, and efficient technology environments across locations.

** Modernization & Continuous Improvement*
* + Lead modernization initiatives across core infrastructure, platform services, and engineering practices.

+ Champion Dev Ops, site reliability engineering (SRE), and automation to improve delivery speed, stability, and quality.

+ Drive continuous improvement through platform optimization, technology standardization, and operational excellence.

** Cross Functional Partnership & Enablement*
* + Partner closely with Product Delivery, Cyber & Risk, Business Operations, Business Strategy & Performance, and Customer Experience to ensure platform integrity, secure data integration, and a consistent user experience.

+ Coordinate plan notification delivery with Customer Experience to meet service level, compliance, and communication expectations.

+ Act as a change leader, influencing stakeholders to adopt new platforms, tools, and ways of working.

** Leadership, Governance & Financial Stewardship*
* + Build, mentor, and lead high performing platform engineering teams across architecture, infrastructure, analytics platforms, automation, and IT operations.

+ Establish effective governance, operating models, and decision-making frameworks.

+ Oversee budgets with a focus on financial discipline, resource optimization, and alignment with strategic priorities.

** SUPERVISORY RESPONSIBILITY:*
* This position manages people.

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* QUALIFICATIONS:

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* ** Education Level:
** Bachelor's Degree in Information Systems or related field.

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* Experience:

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* + 10 years progressive management and executive leadership experience in a platform engineering capacity.

+ 5 years management experience.

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* Preferred Qualifications:

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* + Master's degree.

+ Relevant professional certification.

+ Strategy and management consulting experience.

+ Broad business experience internally and within the vertical industry.

+ Progressive leadership experience in leading cross-functional teams and enterprise-wide programs, operating and influencing effectively across the organization and within complex contexts.

+ Experience in integrating complex, cross-corporate processes and information strategies, and/or designing strategic metrics and scorecards.

** Knowledge,

Skills and Abilities

(KSAs)*
* + Excellent business acumen and…