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Senior Product Support Engineer; Escalations - Hybrid

Job in Reston, Fairfax County, Virginia, 22090, USA
Listing for: Cooley LLP
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior Product Support Engineer (Escalations) - Hybrid

Cooley LLP is looking for a Product Support Engineer to join its Innovation team. This position involves serving as the primary escalation point for complex product issues and requires collaboration with various teams to improve product stability and quality.

The ideal candidate will have at least 4 years of experience in application support, a strong understanding of SaaS applications, and excellent communication skills. Cooley offers a hybrid work schedule and a comprehensive benefits package.

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Position Requirements
10+ Years work experience
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