Lead Business Analyst

Job Title

Job Description:

Requirement/Must Have:

• Bachelor’s degree in Business Administration, Business Management, Finance, or a related field.
• 8 years of progressive experience in business analysis, systems analysis, testing, or other analytical roles.
• Strong experience gathering, eliciting, analyzing, documenting, and validating business requirements.
• Experience translating business needs into functional and non-functional specifications.
• Experience supporting high-complexity software, systems, processes, or service initiatives.
• Strong experience with user acceptance testing, including test documentation, validation, and release support.
• Experience identifying and documenting requirement gaps, system deficiencies, and defects.
• Strong troubleshooting and issue resolution skills across systems, software, and business processes.
• Experience creating detailed business and technical documentation to established standards.
• Experience monitoring project status, identifying risks, and ensuring timely delivery of quality deliverables.
• Strong stakeholder management and communication skills.
• Expert-level time management and organizational skills.
• Expert-level written and verbal communication skills.
• Expert-level proficiency with Microsoft Office applications.
• Ability to organize stakeholder meetings and facilitate requirement and design review sessions.
• Ability to train, coach, and mentor junior analysts and end users.

Experience:

• Prior experience leading delivery of high-quality, effective deliverables on time.
• Demonstrated contribution to cost-effective business and technology solutions.
• Prior business analysis coaching and mentoring experience preferred.
• AI product experience is a plus.
• Experience coordinating projects from concept through implementation preferred.

Responsibilities:

• Gather, elicit, create, analyze, document, and validate business area user and technical requirements.
• Lead the creation of project plans to define, organize, and schedule requirements management and development activities.
• Provide oversight and strategic direction to lower-level analysts, including coaching, mentoring, and task delegation.
• Facilitate requirements analysis and verification sessions.
• Track and manage open issues and assist in planning for resolution.
• Lead development sessions and design reviews to ensure solutions meet user requirements.
• Oversee user acceptance testing, including documentation, verification, and release readiness.
• Implement practices and procedures for end-user test plans.
• Identify and document requirement gaps, deficiencies, and defects, and coordinate resolution.
• Create formal communications for relevant stakeholders.
• Provide guidance and training to application end users.
• Identify, document, and troubleshoot high-complexity technical, system, and business issues.
• Collaborate with stakeholders to monitor, report, and resolve issues.
• Participate in the development of solutions and workarounds for complex problems.
• Review, analyze, and document business systems, processes, software, and user needs.
• Develop and collaborate on key project and requirement deliverables for high-complexity projects.
• Monitor and report project status, identify and mitigate risks, and ensure timely delivery.
• Coordinate assigned projects from concept through implementation.
• Prioritize and manage new work requests.
• Answer policy-related questions related to business processes, systems, and software.

Should Have:

• Master’s degree or MBA preferred.
• Expert understanding of business analysis core competencies.
• Strong leadership and facilitation skills.
• Ability to manage multiple priorities in a hybrid work environment.
• Experience working across business and technical teams in strategic initiatives.

Skills:

• Business analysis.
• Requirements gathering.
• Requirements documentation.
• Functional requirements.
• Non-functional requirements.
• User acceptance testing.
• Systems analysis.
• Stakeholder management.
• Issue tracking and resolution.
• Business process analysis.
• Project coordination.
• Risk management.
• Test planning.
• Documentation standards.
• Microsoft Office.
• Coaching and mentoring.
• End-user training.
• AI product exposure.

Qualification and

Education:

• Bachelor’s degree in Business Administration, Business Management, Finance, or related field required.
• In place of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• Master’s degree or MBA preferred.