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Service Desk Tier 1; TS​/SCI

Job in Reston, Fairfax County, Virginia, 20191, USA
Listing for: Beyond SOF
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
Position: Service Desk Tier 1 (TS/SCI)

Service Desk Tier 1 (TS/SCI)

Reston, VA, USA

Full-time

Clearance:
Top Secret/SCI

Job Description

Required Qualifications:

  • Must be 8570 compliant
  • 1-2 years of experience in professional work setting doing troubleshooting
  • Must have good communication skills and the ability to work in a high paced environment
  • Must have experience working with users over the phone and detailed documenting skill

Qualifications

Desired Qualifications:

  • Experience with SCCM
  • Experience with Remedy, or other ticketing systems
  • Experience with Windows 10 operating systems
  • Experience with Active Directory (creating accounts/navigating different Operating Units)
  • Experience with Office 2016 troubleshooting
  • Ability to move boxes/lift up to 25-50 pounds
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