Senior ServiceNow System Administrator Job Reston area,Virginia USA,IT/Tech

Service Now Administration Role

This technical resource performs the day-to-day administration of the Service Now platform across various environments. They maintain the stability and usability of the platform, manage support for incidents, and manage upgrade planning and execution. Additionally, this person helps oversee the security of the Service Now platform, creating and enforcing security standards throughout the platform.

Experience Required

3-5 years experience administering the Service Now platform
ITIL v3 Foundation certification or beyond
Certified Service Now System Administrator, Certified Implementation Specialist or Certified Service Now Application Developer (current certification number required)
Advanced Service Now skills such as workflow development and custom application development is nice to have
Perform user account administration and governance, including group maintenance, user roles and process user license tracking, and monitoring of single-sign on providers
Be able to create and configure business rules, UI policies, UI actions, client scripts, and ACLs
Provides analysis of problems while working toward solutions to technical issues
Actively manages the life-cycle of the platform and upgrades
Document platform architecture and processes
Use SCRUM/Agile development methodologies
Programming experience with server-side and client-side JavaScript, Ajax, JSON and XML, preferably within Service Now (business rules, script includes, client scripts, transform map scripts, etc.)
Configuration/Customization of the Service Now platform including branding and out-of-box application manipulation
Work with development team to migrate data and updates into the system integration, performance, UAT and production environments
Monitor health, usage and overall compliance of the application and understand Qradar
Provide after-hours support for higher level environment deployments

Skills Preferred

Server-side & client-side Java Script
Ajax
JSON and XML
LDAP
Network
Experience with DEVOPS

Hiring Manager notes:
Standard Service Now Administration role not developer Job. There will be on call support so the candidate needs to be able to work odd hours when needed. Candidate should be Certified Service Now and we need to confirm the certification - Certification number is required. Convertible candidate is preferred but not required.