ServiceNow SecOps Lead Developer

Service Now Sec Ops Lead Developer

Responsibilities:

• Lead customer consultation engagements, develop and oversee an Agile development team working with a Product Owner to translate user requirements for outcomes-based delivery.
• Work as a Trusted Advisory and be recognized as a subject matter expert in Service Now Sec Ops including but not limited to Vulnerability Response, Security Incident Response, Threat Intelligence, Configuration Compliance, Performance Analytics for Sec Ops, Event Management and DLP Incident Response.
• Define and maintain product requirements for current delivery and future planned releases based on the Product roadmaps.
• Provide configuration compliance and design, service aware risk scoring, integration with controls baselines from GRC controls universe; setup views of configuration tests, security baselines, CIS benchmarks for servers and other assets, Remediation Status reporting, tracking against individual configuration tests, risk scoring calculations, remediation, and remediation status of failed test results.
• Manage Service Now implementation projects and oversee architectural design, while working directly with Cybersecurity Leadership, Technology Risk, IT, and business to ensure project delivery is on track which includes Agile User Stories, technical design, sprint sessions, testing, UAT and deployment processes.
• Conduct quarterly planning and program increment roadmaps including guidance to dev teams on Service Now configurations as well as Final QA reviews of all Service Now deliverables.

Skill and Experience Requirement:

• Minimum five years of recent Service Now System Administration experience in design configuration, implementation, and administration.
• Bachelor's degree from an accredited college or university is preferred.
• Strong experience with List/Form/Navigation Updates, Workflows, Instance Patch Management, Creating Tables, Fields; experience with Agile software development and Scrum, SAFe, and Kanban methodologies.
• Demonstrated experience with industry standard Service Now data integrations with Service Now Sec Ops products (VR, CC, SIR, TI, DLP), Qualys, SIEM, CVE, Threat Intelligence, CMDB
• Highly desired certified Service Now Administrator, Application Developer, or Implementation Specialist (CSA, CAD, CIS) as well as Industry Security CISM, CISSP, CRISC certifications