Microsoft Garage Lab Specialist

Job Description:

DXC helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services that drive new levels of performance, competitiveness and customer experience across their IT estates.

The Garage Lab Specialist is a vendor‑provided resource responsible for managing the makerspace and lab operations at a Microsoft Garage site. This role supports innovation programming, ensures safe and efficient lab operations, and serves as the primary liaison between the vendor (DXC) and Microsoft stakeholders. The Lab Specialist plays a critical role in enabling hands‑on learning, supporting AI skilling initiatives and maintaining service‑level excellence in alignment with Microsoft Garage goals.

• Maintain and manage all makerspace equipment and tooling.
• Enforce safety protocols and provide training for equipment usage.
• Oversee inventory tracking and procurement coordination.
• Ensure compliance with Microsoft EHS standards and documentation practices.
• Support the planning and execution of Garage events, hackathons and workshops.
• Manage logistics, set‑up and break‑down for technical programming.
• Act as the on‑site contact for participants and stakeholders during events.
• Deliver hands‑on workshops and demos for the Skill Up AI initiative.
• Collaborate with subject‑matter experts to design experiential learning opportunities.
• Track engagement and continuously improve offerings based on feedback.
• Coordinate with DXC and Microsoft Garage leads to meet service‑level expectations.
• Report on lab usage, performance metrics and deliverables.
• Ensure alignment between contract obligations and day‑to‑day lab operations.
• Evaluate and improve lab workflows and user experience.
• Maintain clear documentation of best practices and training materials.
• Use Microsoft 365 and project‑tracking tools to manage lab operations.

• Proficiency with makerspace tools (e.g., 3D printers, CNC machines, soldering).
• Strong organizational and multitasking skills under time constraints.
• Experience supporting technical events and workshops.
• Excellent communication and stakeholder coordination abilities.
• Familiarity with Microsoft 365, SharePoint and project‑tracking platforms.

• Bachelor’s degree in engineering, technology or a related field.
• Certification in lab safety or facilities management (e.g., OSHA).
• Experience in vendor or managed service environments.
• Exposure to innovation labs or R&D settings.
• Certifications in Agile, PMP or process‑improvement methodologies.
• Technical credentials in AI, data science or emerging technologies.

Full‑time hires are eligible to participate in the DXC benefit program, which includes health, dental and vision insurance, employee wellness, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC participates in E‑Verify and provides access to federal and state compliance postings.

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