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Junior Grants Software Client Success Analyst
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-07-16
Listing for:
Altum, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Altum, Inc. in Reston, VA is seeking a Junior Client Support Analyst with a business analyst mindset to join our Support Team for web-based grants management software used by nonprofit funders.
The role centers on helping clients navigate the platform and resolve issues with a client-focused approach. You will provide email and phone support, assist with onboarding activities for new clients, and collaborate with product management and technical staff to ensure clear, accurate communications and
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