Software Test Coordinator

Job Title

Software Test Coordinator

US

:

• Coordinate and execute software testing for: operating system updates, software updates, application updates, and security updates.
• Plan and coordinate testing activities with customers and stakeholders.
• Serve as the primary point of contact for all testing questions and issues.
• Facilitate communication and mediate discussions between technical teams and customers.
• Track testing progress and ensure timely completion of testing activities.
• Verify that software changes meet customer requirements and quality standards.
• Identify, document, and communicate testing results, issues, and risks.
• Support successful software deployments by ensuring testing is completed within committed timelines.

• Strong organizational and coordination skills.
• Effective communication with both technical and non-technical stakeholders.
• Problem-solving and issue resolution abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a commitment to delivering high-quality results.
• Collaborative mindset and ownership of testing activities from start to finish.

Required Qualifications:

• Bachelor's degree and 2 years of experience or 6 years with a high school diploma/equivalent.
• Experience testing, validating, and troubleshooting software packages and applications in an enterprise environment.
• Experience creating test plans, test cases, and test documentation to track test activities, testing dates, and deployment info.
• Tier 2/3 technical experience with Windows workstation operating systems.
• Experience using Artificial Intelligence in a Software Test Coordinator role.
• Must be a US citizen.
• Must be able to obtain and maintain the required agency clearance.

Preferred Qualifications:

• Review and clarify customer requirements.
• Collaborate with application teams to ensure testing is comprehensive and efficient.
• Lead customers through the test coordination process.
• Document and communicate what is being tested, test results, and troubleshooting initiatives.
• Track the progress of testers and report success rates.
• Identify functional problems during testing and provide resolutions.
• Interact with engineering and application groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications.
• Work with Production Coordinator on release and remediation of any possible production deployment issues.

EEO:
Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.