Senior IT Systems Administrator

• Establish and manage internal IT operations, including documentation, policies, procedures, and asset management processes
• Build and mature Scout's in-house IT support capability while maintaining strong working relationships with our Managed Service Provider (MSP), CMMC consultants, and other technology partners
• Provide first-line IT support for employees, troubleshooting hardware, software, and networking, and access issues
• Design, implement, and maintain IT security controls aligned with NIST, CMMC, and other applicable cybersecurity frameworks
• Administer and maintain company hardware, networks, and cloud infrastructure
• Manage user accounts, permissions, and access controls across company systems
• Evaluate, implement, and support new IT systems, tools, and technologies as the company grows
• Support the design and deployment of IT infrastructure for Scout's new facility
• Participate in CMMC preparation, assessment, and certification activities
• Deliver occasional cyber security awareness and IT training to team members
• Maintain IT inventory, lifecycle management, and configuration management processes

• Bachelor’s degree in Information Technology, Computer Science, or related field OR in lieu of a degree 4+ additional years of experience
• 5+ years of experience in IT administration, systems administration, or technical support
• Experience building or significantly expanding internal IT capabilities within a growing organization
• Experience working with Managed Service Providers (MSPs) and third‑party technology vendors
• Experience with CMMC and other similar compliance frameworks (NIST 800-171, ISO
  27001)
• Strong knowledge of network infrastructure, security principles, and IT operations
• Experience administering both Windows and Linux environments
• Proficiency in managing AWS cloud services
• Experience supporting Microsoft Azure/GCC High environment
• Exceptional troubleshooting, communication, and problem solving skills
• Eligible to hold a clearance

Demonstrates expertise in IT administration and support, with a strong focus on managing IT operations, security compliance, and cloud infrastructure. Proficient in troubleshooting and enhancing internal IT capabilities while fostering relationships with technology partners.

• IT Administration
• CMMC Compliance
• AWS Cloud Services Management
• Network Infrastructure Management
• Windows And Linux Administration

• IT Operations Management
• Troubleshooting Hardware
• Troubleshooting Software
• Troubleshooting Networking
• IT Security Controls Design
• User Account Management
• Configuration Management
• Documentation Management
• Asset Management
• Cybersecurity Awareness Training

• Exceptional Communication
• Problem Solving

• Managed Service Provider
• IT Support Capability
• Compliance Frameworks
• IT Inventory Management
• Lifecycle Management

• AWS
• Microsoft Azure
• CMMC Framework
• NIST Framework
• IT Support Tools