Software Engineer CloudOps

Company Overview

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Icertis is the only contract intelligence platform that companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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Responsibility for Availability, Resiliency, Performance, Monitoring, Emergency Response, and Capacity Planning of the Icertis SaaS application & related services within the United States Azure Sovereign Cloud. USGov Cloud Ops also executes Identity & Access Management, Role-Based Provisioning, Upgrades, Deployments, and Change, Incident, and Problem management to drive faster time to market. This department plays a critical role in building & executing the cloud strategy as part of overall service delivery for Icertis and develops Automation and Internal Applications to assist the Team and our internal customers.

• Thorough knowledge in developing code that is maintainable, secure, scalable, robust, upgrade safe, and considers the “Edge Cases”
• Should have exceptional written and verbal communication skills, with the capability of taking complex, often technical, concepts and explaining them to those with little technical knowledge
• Thorough automation creation experience with proficiency in Power Shell, JavaScript, Linux/Bash Shell, Ansible, Terraform, and JSON/YAML
• Thorough knowledge of cloud concepts, mission critical cloud first infrastructures, applications, services, storage, compute, and networking components (preferably in Microsoft Azure)
• Solid C#, ASP.NET, IIS, and application debugging skills
• Working experience with automation of serverless and container technologies (Azure Function Apps, Kubernetes Service (AKS), and Docker)
• Strong Windows and Linux Systems, network and IIS administration skills
• Should have a customer-centric attitude and does not mind taking ownership of issues from others and driving them to completion
• Thorough experience with systems automation and platform engineering to create, manage, and monitor cloud-based systems and versioned application deployments
• Thorough experience working in rapidly changing environments and working independently with multiple teams to clarify, validate, execute software requirements
• Familiarity with compliance standards (HIPPA, PCI, PCI DSS, ISO 27001, NIST, FedRAMP, CMMC, IL3-5, etc.)
• Interest in Artificial Intelligence/Machine Learning, GenAI, and AI-driven solutions that power our contract intelligence platform
• General knowledge of Microsoft/Azure SQL Programing, data tools, always-on, performance, stored-procedures, schema, and queries
• Experience with collaboration tools:
  
  Microsoft Teams/SharePoint/ADO
• Working…