Director, Product Management Digital Platforms

Director, Product Management (Digital Platforms)

Location:

Reston, VA, US

At SES Space & Defense, we are a trusted partner ensuring mission success for customers operating in the most demanding environments. As part of SES S.A., a global leader in satellite-enabled connectivity, we deliver multi-orbit, end-to-end satellite and technology solutions that provide secure, reliable, and high-bandwidth communications across the globe.

The Director, Product Management – Digital Platforms will lead the strategy, execution, and evolution of SES Space & Defense's digital platform portfolio, serving as the Product Manager for the Integrated Customer Terminal (ICT) platform. This platform provides a single pane of glass for customers, operators, engineers, and mission stakeholders to monitor, manage, and interact with the company's growing portfolio of products and services.

Key Responsibilities:

• Update and maintain the ICT portal product roadmap for the digital platform portfolio, ensuring alignment with business objectives and customer mission needs
• Elicit, analyze, and prioritize requirements from customers, operations teams, engineers, and other stakeholders, translating them into a cohesive product roadmap for each ICT portal release
• Work with the Strategy & Innovation team to ensure the roadmap incorporates future capabilities and product enhancements
• Lead the integration of LEO, MEO, and GEO product support into the digital platform while supporting multi-orbit capabilities on tactical terminals
• Drive the integration of APIs from operational and business systems into the platform, ensuring seamless interoperability across the ecosystem
• Lead the Integrated Product Team (IPT) for each ICT portal release, managing full lifecycle product delivery in accordance with the Integrated Product Development Process (IPDP)
• Balance customer mission requirements, time-to-market objectives, cost, and quality throughout the product development lifecycle
• Author user stories and use case scenarios that define platform capabilities and guide software development priorities
• Partner closely with software development teams to communicate requirements clearly and ensure successful execution using industry best practices
• Work with Marketing to successfully launch new product releases and feature enhancements
• Guide development of intuitive user interfaces that incorporate Human Systems Integration (HSI) principles and deliver mission-focused user experiences
• Foster a culture of innovation, accountability, and continuous improvement while serving as the voice of the customer across the organization

Who You Are:

You are an experienced product manager who enjoys turning complex customer requirements into intuitive software solutions that deliver real operational value. You thrive working across engineering, operations, and business teams, balancing strategic product planning with the day-to-day execution required to deliver successful releases. Your background combines software product management, technical collaboration, and customer engagement, allowing you to communicate effectively with both developers and end users.

You are comfortable leading cross-functional teams, prioritizing competing demands, and making thoughtful tradeoffs that keep products moving forward. Most importantly, you're energized by building digital platforms that simplify complex operations and improve the customer experience across a rapidly evolving satellite communications ecosystem.

Key Qualifications &

Experience:

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related technical discipline
• 10+ years of software development and software product management experience with demonstrated success leading digital products from concept through delivery
• Hands-on experience with software development and system integration
• Proven ability to gather, analyze, and prioritize requirements from diverse stakeholders and translate them into actionable product roadmaps
• Deep knowledge of Agile, Scrum, SAFe, and modern software development methodologies
• Strong understanding of Software Development Lifecycle (SDLC) processes and product development best practices
• Experience developing user interfaces informed by Human Systems Integration (HSI) or human factors principles
• Demonstrated experience integrating APIs from operational and business systems into digital platforms
• Experience supporting satellite communications ecosystems, including LEO, MEO, GEO architectures and multi-orbit tactical terminal capabilities, or comparable complex defense or aerospace environments
• Proven ability to work effectively across engineering, operations, product, and business organizations
• Excellent communication skills with the ability to articulate product vision and technical requirements to both technical and non-technical audiences
• Experience supporting defense, government, or national security customers preferred
• Familiarity with Operational Support Systems (OSS) and Business Support…