Systems Engineer - Nexthink

Role Overview

As a Systems Engineer – Nexthink, you will help improve the digital experience of thousands of employees by leveraging endpoint intelligence, automation, and analytics to proactively identify and resolve technology challenges across the enterprise. You will use the Nexthink platform to transform endpoint telemetry and employee feedback into actionable insights that improve device performance, enhance productivity, strengthen operational efficiency, and elevate the overall employee technology experience.

Key responsibilities include leading the development and optimization of capabilities within the Nexthink platform, designing and delivering telemetry-driven solutions, analyzing endpoint data, developing automated remediation solutions, creating and maintaining Nexthink content, and implementing proactive monitoring strategies.

The ideal candidate will have a demonstrated ability to collaborate across engineering, operations, and support teams to deliver technical solutions, and will show curiosity and adaptability in learning and responsibly applying new technologies.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
• Four or more years of experience in systems engineering, endpoint engineering, end-user computing, infrastructure operations, or related technical discipline
• Experience supporting enterprise Windows and macOS mixed-device environments
• Experience with Microsoft Intune, JAMF, Microsoft Entra  (Azure AD), or related endpoint management technologies
• Experience troubleshooting complex technology issues using endpoint telemetry, system monitoring tools, logs, or operational data
• Experience with endpoint management, systems administration, or workflow orchestration
• Experience developing automation using Power Shell, Bash or similar scripting languages
• Experience working with IT service management processes such as Incident, Problem, Change, Configuration, or Request Management

• Comprehensive benefits package
• Health, Life, Voluntary Lifestyle, and other benefits and perks
• Incentive program (subject to the terms of the program)
• Paid holidays
• Target salary: $96,000 to $124,000 a year