Senior Infrastructure Service Lead

Senior Infrastructure Service Lead

The Senior Infrastructure Service Lead is expected to be able to accomplish the following:

• Define multi year roadmaps for enterprise infrastructure services (compute, storage, network, cloud integration).
• Establish service governance frameworks, SLAs/SLOs, and performance baselines similar to those required in enterprise virtualization service leadership.
• Lead modernization initiatives, legacy migration activities, and cross domain standardization.
• Oversee design and optimization of on prem and hybrid infrastructure spanning virtualized environments, enterprise storage, networking, identity services, and integration points.
• Ensure secure configurations aligned to STIG/SCAP requirements and Zero Trust principles.
• Direct capacity planning, resource optimization, and service reliability management.
• Lead daily operational performance including incident, problem, configuration, and change management.
• Ensure all services integrate effectively with enterprise capabilities (AD, PKI, DNS, NTP, SIEM).
• Manage enterprise automation mechanisms and orchestration tools to improve efficiency and reduce configuration drift.
• Direct multi site resilience planning including DR architecture, continuity playbooks, RTO/RPO documentation, and testing processes.
• Guide least privilege strategies, certificate management, compliance audits, logging, and POA&M remediation.
• Partner with cybersecurity organizations to maintain continuous compliance.
• Mentor engineers, supervise technical leads, develop capability maturity models, and establish repeatable SOPs and runbooks.
• Conduct service reviews, infrastructure briefings, cost benefit analyses, and technical recommendation packages for leadership.

Required qualifications include:

• Active TS/SCI + CI Poly clearance
• 12–15 years of experience leading enterprise IT infrastructure services.
• One of the following DoD 8570/CS-ARC-651 certifications: CASP+/SecurityX, CISM, GSLC, CAP, CCNP Security, GCED, GCIH
• Demonstrated expertise managing mission critical, multisite, and HA/DR environments with secure baselines aligned to federal standards.
• Deep understanding of infrastructure technologies across compute, storage, virtualization, networking (L2/L3), cloud, and service operations.
• Proven leadership in ITILbased operations, service management, and modernization programs.

Desired qualifications include:

• AWS Solutions Architect – Associate or Professional
• Microsoft Azure Administrator or Architect Certifications
• VMWare VCP-DCV
• ITIL v4 Foundation / Managing Professional
• Cisco CCNP or CCIE
• RMF training
• Zero Trust architecture training
• STIG/SCAP implementation training

We are seeking a Senior Infrastructure Service Lead to oversee the architecture, governance, service delivery, and lifecycle management of enterprise-wide infrastructure services supporting DIA mission critical operations under SITE III. The Senior Infrastructure Service Lead is responsible for guiding modernization initiatives, standardize service delivery across multiple enclaves, direct incident and change management, and ensure secure, resilient, and high-performance IT services aligned with Zero Trust, hybrid cloud principles, and agency mission requirements.

Tek Synap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Work environment and physical demands:

• Location:
  
  Annapolis Junction, MD
• Type of environment:
  Varies
• Noise level:
  Low
• Work schedule:
  
  Non-standard shift
• Amount of Travel: 20%

Physical demands:

• While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is…