AI Education and Adoption Specialist

Job Title

Empowering Connections, Inspiring Possibility

Sage Net is the single, accountable partner unifying connectivity and digital experiences for widely distributed enterprises. We design, deploy, manage, and monitor critical infrastructure across thousands of locations. Our U.S.

-based Network Operations Centers operate 24/7, and our national field force delivers consistent outcomes from pilot to scale.

Trusted connections guide how we work and what we build. On the networking and digital side, it means reliable, secure, and visible systems that keep every store, every screen, and every customer connected. On the human side, it means transparent communication, collaborative problem solving, and long-term partnerships with our customers, teammates, and communities.

With a three-decade track record in managed services, Sage Net boasts a long-term customer base that includes some of the nation's largest retail, restaurant, c-store, and financial brands. Headquartered in Tulsa, Sage Net has regional offices in Atlanta, Toronto, and Washington, D.C.

You'll play a hands-on role in expanding how AI is used across Sage Net, helping employees move from simply using AI tools to applying them in meaningful ways that improve how work gets done. Working closely with the Chief Information Officer, Director of AI, technology leadership, and teams across the organization, you'll help identify valuable use cases, build and support agents and automations, deliver practical training, and enable employees to confidently adopt AI in their day-to-day work.

Part educator, part builder, and part change catalyst, you'll connect people, processes, and technology to help turn Sage Net's AI strategy into practical, measurable results.

Major Duties and Responsibilities

• Champion Sage Net's model-agnostic AI framework as the standard approach to AI implementation across the enterprise, helping teams understand how it enables flexibility, governance, and scalability.
• Work with the Director of AI and engineering teams to help ensure agents and AI solutions are built on or integrated with Sage Net's framework, identify gaps, and support framework compliance.
• Stay abreast of new features, products, and capabilities across OpenAI, Anthropic, and enterprise SaaS platforms such as SAP, Salesforce, and Service Now.
• Conduct hands-on testing of new AI tools and capabilities, assessing feasibility, security, integration constraints, and alignment with Sage Net's framework strategy, and communicate findings in clear, actionable formats.
• Partner across departments to identify processes that can be automated and business problems that AI can help solve, matching business challenges with appropriate AI tools and agent architectures.
• Develop business cases for promising AI opportunities by considering potential ROI, resource requirements, timelines, impact on manual work, technical feasibility, and departmental readiness.
• Build agents directly where feasible using no-code, natural language, and connector-based tools, partnering with engineering teams when use cases require deeper technical development.
• Train and empower business teams to build their own agents using framework-compliant tools and connectors, while owning or coordinating the end-to-end deployment of assigned AI solutions, including design, testing, deployment, monitoring, and optimization.
• Document AI automations and solutions, including the processes automated, functionality, maintenance requirements, and resulting time, cost, productivity, or quality improvements.
• Develop and deliver role-based AI training tailored to how different teams and functions use AI, including documentation, playbooks, best-practice guides, workshops, brown bag sessions, and structured learning opportunities.
• Maintain and evolve the AI Academy as a resource for employees to get started, advance their skills, troubleshoot challenges, and discover new ways to use AI.
• Work closely with AI Champions across departments, equipping them with tools, use cases, resources, and knowledge to support adoption, facilitate peer learning, identify emerging opportunities, and address barriers within their teams.
• Establish…