Software Asset Manager​/Hardware Asset Manager

Job Title: ITAM Analyst III – Software Asset Management (SAM/HAM Hybrid)

Department: Information Security & Infrastructure

Location: Reston, Virginia

Work Arrangement: Hybrid (Onsite presence required)

Employment Type: Long-Term Contract 9 months + potential extension

Schedule: Full-Time Hours

Target Pay Rate: $60/hr

Software Asset Management (Primary Focus)

• Manage software assets throughout the full lifecycle, including requests, approvals, procurement support, licensing, renewals, reclamation, retirement, and compliance reviews.
• Maintain and govern software inventory records, licenses, subscriptions, entitlements, contracts, warranties, vendor information, and renewal dates.
• Perform license reconciliation, entitlement validation, software metering, compliance assessments, and audit support activities.
• Analyze software utilization data to identify cost‑saving opportunities, license optimization strategies, duplicate applications, and renewal risks.
• Support software governance initiatives, vendor management activities, and software catalog maintenance.
• Produce operational and leadership reporting related to software usage, compliance, renewals, vendor performance, and asset health.
• Collaborate with Procurement, Finance, Security, Legal, Workforce, Endpoint, Support Center, and application owners to improve software lifecycle management.

Hardware Asset Management (Onsite Support)

• Maintain accurate hardware asset records, including laptops, mobile devices, monitors, and peripherals.
• Support equipment deployments, refreshes, recoveries, inventory audits, and lifecycle management activities.
• Coordinate shipping, receiving, storage, assignment, returns, and disposal of technology assets.
• Participate in physical inventory reviews and hardware‑related projects at the Reston office.
• Assist with urgent asset recovery efforts and occasional after‑hours support when required.

Required Qualifications

Experience

• 5-7+ years of IT Asset Management experience.
• Strong Software Asset Management (SAM) experience in an enterprise environment.
• Experience managing software licenses, subscriptions, entitlements, renewals, and compliance initiatives.
• Proven background supporting Hardware Asset Management functions.
• Experience working with vendors, procurement teams, and cross‑functional stakeholders.

Technical Skills

• Software License Management
• Entitlement Management
• Software Metering
• Software Compliance & Audit Readiness
• CMDB Management / CMDB Integration
• Hardware Asset Management (HAM)
• Asset Lifecycle Management
• Reporting & Data Analysis

Additional Requirements

• Strong analytical and problem‑solving capabilities.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities.
• Ability to lift and move equipment up to 50 lbs.
• Willingness to work onsite in Reston to support hardware asset activities.

Preferred Qualifications

• Experience with SaaS Management platforms.
• Service Now or other ITSM platform experience.
• Knowledge of automation tools and process improvement initiatives.
• Exposure to AI‑enabled productivity tools and operational workflows.
• Experience supporting software audits, true‑ups, and governance programs.
• Familiarity with software discovery, normalization, and optimization practices.