Digital Adoption​/Training SME

Digital Adoption/Training SME

JTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. We are proud to have earned the reputation of honesty, integrity and the ability to build long-term professional relationships with our employees and clients.

Location:

Remote

Salary: $90K - $95K/year

Description of Project and Tasks:

For digital adoption and training projects and solutions:

• Design and document training materials and deliver instructor-led training
• Create, analyze, coordinate, and document complex IT products and processes and provide recommendations that enhance and reinforce system adoption
• Provide process and/or IT product subject matter expertise, conduct research, gather requirements, and conduct analysis and related to IT processes, projects and/or services
• Create/update reports and propose actions and/or plans to leadership to assist in decision-making and drive the work to conclusion
• Display a technical aptitude and the ability to coordinate, design, and manage IT processes and work

Required Skills:

• Bachelor's degree in Business Administration or a related field with 4 years of experience in federal or commercial industry
• 2+ years of experience with lean-agile squads and collaborating with cross-functional teams to deliver high-quality solutions
• Experience using ADDIE methodology to create and deliver IT training
• Experience with SAP Concur, Walk Me, and/or Federal Travel Regulations
• Experience with working with clients internal stakeholders and business partners
• Experience leading client interactions workshops etc. either virtual or in-person
• Experience in creating or modifying existing documentation to support the subject
• Other required skill requirement:
  Microsoft Excel, Microsoft Word, Excellent verbal and written communication skills

We recruit, employ, train, compensate and promote without regard to race, religion, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other characteristic protected by federal, state, or local law.