Technical Account Manager

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Absolute Business Solutions Corp (ABSC) is not just another tech company. We’re a community of innovators, engineers, analysts and business professionals working together with our customers to tackle the most complex challenges. For more than 20 years, we’ve supported critical Department of Defense (DoD), Intelligence Community (IC), Federal Civilian missions and global, multinational corporations.

We specialize in supporting our clients in the Intelligence, Technology, Defense, AI/ML, and Data Science fields. As we continue to grow at a rapid pace, we need some amazing new professionals to join our team.

ABSC is seeking a highly skilled, customer-focused Technical Account Manager (TAM) to support strategic public-sector customers as they adopt, secure, and scale Google Cloud capabilities. In this role, you will serve as a trusted technical advisor, helping customers accelerate digital transformation, avoid operational challenges, strengthen cloud infrastructure, and apply leading practices across complex government and education environments.

You will lead technical activities across multiple work streams, build trusted relationships with technical and executive stakeholders, and coordinate across customer teams, delivery partners, Support, Product Engineering, and Site Reliability Engineering. The ideal candidate combines cloud expertise, technical program leadership, and exceptional client-management skills with the ability to bring structure and clarity to complex environments.

This position is contracted in six (6) month increments and requires the ability to travel up to 30% based on customer and mission requirements. All candidates must be local to the National Capital Region (NCR).

Security Clearance Requirements: TS/SCI with Polygraph

The Technical Account Manager will support activities including:

• Serve as a trusted technical advisor to strategic public-sector customers adopting and operating Google Cloud solutions.
• Lead technical activities across multiple concurrent work streams involving customer stakeholders, technical teams, and delivery partners.
• Provide guidance focused on cloud architecture, operational excellence, security, compliance, reliability, and scalability.
• Help customers develop and execute technical plans that accelerate cloud adoption and produce successful mission and business outcomes.
• Identify potential technical and operational risks and recommend proactive measures to prevent or minimize service disruptions.
• Collaborate with product and engineering teams as a customer advocate, communicating customer requirements, challenges, and priorities.
• Advocate for new products, features, enhancements, and bug fixes that benefit government and education customers.
• Partner with Support, Product Engineering, and Site Reliability Engineering teams to plan for customer launches, major events, migrations, and other critical activities.
• Guide technical issues and escalations through resolution while maintaining clear communication among customers, internal teams, and delivery partners.
• Manage relationships with technical, program, and executive stakeholders across customer organizations.
• Lead quarterly business and technical reviews, executive sessions, planning meetings, and other customer engagements.
• Develop tactical account plans, technical roadmaps, and actionable recommendations that support customer objectives.
• Communicate complex cloud, software, and architectural concepts clearly to both technical and non-technical audiences.
• Maintain composure and provide structured leadership during high-pressure situations, service disruptions, or complex escalations.
• Travel to customer or partner locations as required, up to 30% of the time.

• United States citizenship and the ability to perform all work from within the United States.
• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• Minimum of four years of customer-facing…